1. When making the complaint It should be noted that, where appropriate, sharing of information may be necessary. However, the highest level of confidentiality and respect will be adhered to throughout the process.
2. Any person registering a complaint regarding the conduct or otherwise of a Committee Member should do so in writing to the Chair of the Society or Vice Chair as appropriate.
3. The complaint must be lodged within 5 working days of the matter arising.
4. Upon receipt of the complaint the Chair/Vice Chair will judge the severity of the issue raised and then decide on the most appropriate and diplomatic action to be taken. The action may be informal or formal depending on their judgement of its severity. If judged to be severe, the matter may be directed to an appropriate panel of Committee Members.
5. The Panel will consist of three independent Committee Members Chaired by the Society Chair or Vice-Chair, as appropriate.
6. In considering the issue raised the complainee will be asked to submit their defence to the Panel. This may be given verbally or in writing. They will be offered the opportunity to attend meetings in person.
7. All meetings will be fully recorded in writing and signed by the Chair of the Panel following agreement by the Panel Members. It will then be put to a full Extraordinary Meeting of the Society’s Committee for final ratification; the parties concerned will then be informed in writing of the outcome. Where possible this should be within 5 working days of the Extraordinary Meeting.
8. It should be noted that only essential facts regarding the issue and the Panel’s recommendation will be put to the Extraordinary Meeting. Details identified as sensitive will remain confidential.
9. The decision of the panel and ratification by the Committee will be final.
10. Should either of the parties wish to challenge the decision further, they should refer the matter to the Royal Kennel Club.
2. Any person registering a complaint regarding the conduct or otherwise of a Committee Member should do so in writing to the Chair of the Society or Vice Chair as appropriate.
3. The complaint must be lodged within 5 working days of the matter arising.
4. Upon receipt of the complaint the Chair/Vice Chair will judge the severity of the issue raised and then decide on the most appropriate and diplomatic action to be taken. The action may be informal or formal depending on their judgement of its severity. If judged to be severe, the matter may be directed to an appropriate panel of Committee Members.
5. The Panel will consist of three independent Committee Members Chaired by the Society Chair or Vice-Chair, as appropriate.
6. In considering the issue raised the complainee will be asked to submit their defence to the Panel. This may be given verbally or in writing. They will be offered the opportunity to attend meetings in person.
7. All meetings will be fully recorded in writing and signed by the Chair of the Panel following agreement by the Panel Members. It will then be put to a full Extraordinary Meeting of the Society’s Committee for final ratification; the parties concerned will then be informed in writing of the outcome. Where possible this should be within 5 working days of the Extraordinary Meeting.
8. It should be noted that only essential facts regarding the issue and the Panel’s recommendation will be put to the Extraordinary Meeting. Details identified as sensitive will remain confidential.
9. The decision of the panel and ratification by the Committee will be final.
10. Should either of the parties wish to challenge the decision further, they should refer the matter to the Royal Kennel Club.
